Push Action Buttons


What are push action buttons?

Author profile image
Team Storyly
May 22, 2023
0 min read

What are push action buttons?

Web push action buttons are interactive elements added to web push notifications. These buttons allow users to take immediate actions without opening the associated app or website directly. This feature enhances user engagement and interaction, making web push notifications more effective.

Benefits of Web Push Action Buttons

Web push action buttons provide several benefits to both users and businesses. Here are some of the key advantages:

Enhanced User Engagement

Web push action buttons increase user engagement by providing an interactive experience within notifications. Users can take immediate actions without having to open the associated app or website, streamlining their interactions with your content.

Improved Conversion Rates

By offering relevant and contextual actions, web push action buttons can increase conversion rates. Users are more likely to perform desired actions, like completing a purchase or signing up for a newsletter, when they can do so directly from a notification.

Increased User Retention

Interactive notifications with action buttons can help retain users by offering them value and convenience. By making it easy for users to perform essential tasks or access key features, web push action buttons can reduce churn and enhance loyalty.

Personalized User Experience

Web push action buttons can be tailored to individual user preferences, making notifications more relevant and personalized. This targeted approach can improve user satisfaction and create a more customized experience.

Efficient Communication

Action buttons in web push notifications enable efficient communication between users and your platform. Users can quickly respond to requests or complete tasks without having to navigate through multiple pages or screens.

Real-time Interaction

Web push action buttons support real-time interaction, allowing users to respond immediately to time-sensitive information or offers. This immediacy can drive urgency and foster quicker decision-making.

Easier Tracking and Analytics

With web push action buttons, you can track user interactions more accurately, enabling you to analyze the effectiveness of your notification strategy. This data can inform future improvements and help optimize your notifications for better results.

How to Implement Push Action Buttons

To implement web push action buttons, follow these steps:

Choose a Web Push Notification Service

Select a web push notification service that supports action buttons, such as OneSignal, Firebase Cloud Messaging (FCM), or Pusher.

Create Notification Content

Design your web push notification message, ensuring it is concise, relevant, and engaging.

Add Action Buttons

Include action buttons within the notification payload. Each button should have an associated action, like "Read More," "Accept," or "Decline." Typically, you can add up to two action buttons in a web push notification.

Define Button Actions

For each button, specify the action to be executed when the user clicks it. This could be opening a specific URL, marking an item as read, or any other custom action relevant to your application.

Set Up Event Listeners

Implement event listeners in your service worker to handle button clicks and trigger the specified actions accordingly.

Test and Iterate

Thoroughly test your web push notifications with action buttons to ensure they work as expected. Make adjustments to improve user experience and engagement.

Respect User Privacy and Preferences

Obtain explicit consent from users before sending notifications, and provide them with the option to opt out at any time. Always consider user privacy and preferences when using web push notifications.


Team Storyly

Group of experts from Storyly's team who writes about their proficiency.