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In today's digital age, businesses have a myriad of channels through which they can communicate with their customers. Two such channels, which have proven to be highly effective for many businesses, are email and SMS. While both serve to reach out to customers and potential leads, they offer unique features and advantages and can serve different purposes in your marketing strategy. In this blog post, we're diving deep into the world of email marketing and SMS marketing, comparing their strengths, weaknesses, and best applications. Whether you're a small business owner, a marketing professional, or someone simply interested in the dynamics of digital marketing, this comparison can offer valuable insights.
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Many businesses work to acquire as many customers as they can to increase profits. However, the fact is that there's potentially more revenue in retaining those customers. The many advantages of effective customer retention make it important to focus on retention marketing as much as other efforts. In this blog post, we'll dive deep into retention marketing, its many benefits, and some strategies that you can use to retain your customers in the long term.
Effective demand generation is all about a discovery journey filled with consumer inspiration. In this context, "inspiration" means giving ideas to users and helping them imagine how a particular product can benefit them (e.g., how they'll look in that green dress or how great those shoes will look with the dress they already have). What's the point? Many online consumers are actively seeking inspiration. They want ideas for an upcoming project or event. They are ready to buy. So, “inspiration” for the sake of demand generation is a strategy that eCommerce brands should seriously consider investing in. Because if they can deliver the relevant content to the right person at the right time and spark a moment of inspiration, that’s a happy ending for all.
What was your favorite song in 2022? Which albums turned into an obsession? How about guilty pleasures - the songs you listened to after making sure “the social share” button is switched off? You might not remember it all. Don’t worry! That’s why Spotify creates its traditional end-year activation “Spotify Wrapped.” When it’s that time of the year, when all the Christmas ads are out, red Starbucks cups are in use, and “All I want for Christmas is you” again becomes the most played song, you know that Spotify will soon ping you with a summary of your “year in music.” In this blog post, we explore the details behind Wrapped's success story and explain how to create a similar experience on your website or in your mobile app using Storyly Stories.
If you're in eCommerce, you know how important it is to stay up to date with the latest news and trends in your industry. But the eCommerce industry is constantly changing and new trends, technologies, and best practices emerge all the time. It can be difficult to keep up with all the latest developments and incorporate them into your eCommerce strategy. That's why I've put together a list of some of the best eCommerce podcasts out there. From interviews with successful entrepreneurs to deep dives into marketing strategies, these podcasts cover a wide range of topics and provide invaluable insights for anyone looking to grow their eCommerce business.
Average order value (AOV) is a key metric in eCommerce that measures the average total of every order placed with a business over a defined period of time. It is calculated by dividing total revenue by the number of orders. AOV is used to understand customer behavior and to frame marketing and pricing strategies. Businesses aim to increase the average order value to maximize revenue from each customer transaction. This can be done through various techniques such as upselling, cross-selling, bundling products, or offering free shipping on orders over a certain amount.
Selecting the right email account provider or email service provider is crucial for managing your digital communication effectively and securely. This comprehensive comparison of popular email providers highlights the varying features, pros, cons, and pricing structures each one offers. Some providers focus on privacy and security, while others prioritize user experience and seamless integration with various devices and services.
With the ever-changing commerce landscape and continually developing technologies, consumer behavior is changing. If you want your business to stay relevant and get ahead of competitors, you must appeal to these behaviors by following the latest trends. By gearing your business to consumers and what they want, you can attract them and convert them into loyal customers. However, you may not be aware of all the latest consumer behavior trends and their importance. In this article, we break down the top consumer behavior trends of 2024.
One of the key elements of a successful business is high customer engagement. Using the right customer engagement metrics, you can track this activity and determine how to keep more customers interacting with your brand and ensure they remain loyal.
With the ongoing economic uncertainty, consumer brands must focus on sustainable growth and customer retention. The number one way to drive this is through personalization. However, there are certain misconceptions about personalization that can hinder your ability to build deeper connections with your consumers and grow your business. In this article, we’ll demystify the most common personalization assumptions and cover strategies to personalize the ‘right’ way.
One of the most effective ways to engage customers and increase sales is to incorporate gamification into your marketing efforts. The right gamification strategies will help you harness the power of this tool to help your business thrive. Here we'll break down what gamification is and list some helpful gamification strategies for eCommerce businesses to boost sales.
If you are in a fast-changing business like eCommerce or retail, a quick check of news sites, social media, blogs, and newsletters for the latest developments and market movements in the industry can be a game-changer. Not only does it keep you in the loop, but it can also help you plan your day more effectively. By staying on top of the news, you can identify potential opportunities and threats and take action. So, I gathered a list of my favorite resources to go to when I want to keep up with everything that’s going on in the ever-evolving retail and eCommerce landscape. Here you go…
Online buying has become a crucial component of the shopping experience for millennials as a result of the growth of e-commerce and the growing reliance on technology in daily life. Millennials, a technologically advanced and online-connected age, have high standards for online purchasing. They seek out experiences that are practical, tailored, ethical, and value-driven. Therefore, in order to satisfy their wants and remain competitive in the market, firms must comprehend what millennials look for while purchasing online. The main millennial expectations for online purchasing will be discussed in this article.
Customer-to-customer online marketplaces are stores where users trade with each other. It is possible to create a market environment where everyone is a buyer and a seller at the same time. Creating a fair, shared economy environment can be challenging. And as expected, content is here to help with its crucial role in engaging, educating, increasing transactions, and retaining users. Among other types of content, video stands out. Videos are more dynamic, more captivating, and, needless to say -thanks to the younger generation's relationship with TikTok and YouTube- more trendy than still media or written content. Being highly energetic and visual, video content’s superior power is also proven by marketers. 91% of businesses will use video as a marketing tool in 2023. With all these in mind, let’s dive into how to leverage video Stories for C2C marketplaces.
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Summer is the perfect season to turn real customer voices into immersive, shoppable content. In this blog, we explore how combining Bazaarvoice’s authentic UGC with Storyly’s full-screen, interactive content can create scroll-stopping summer campaigns that inspire and convert. From discovery to post-purchase engagement, you’ll find ready-to-use ideas to boost trust, creativity, and sales.
Shoptalk Europe is where the retail world comes together to shape what’s next. From unified commerce to in-store transformation and content that truly captures attention, this year’s event promises fresh insights from brands like H&M, L’Oréal, and TikTok Shop. Storyly will be there too, ready to explore how interactive content can make every moment of the customer journey more meaningful.
Live shopping is transforming eCommerce by blending real-time interaction, entertainment, and instant purchases. With significantly higher conversion rates and stronger emotional engagement, it's becoming a powerful tool for brands to connect with consumers. This blog explores what makes live shopping successful and how Storyly helps brands extend their impact beyond the livestream with interactive, shoppable content.
AI video creation tools are transforming how eCommerce marketers produce content, making it faster, easier, and more cost-effective than ever before. From automating tedious editing tasks to enabling personalized, shoppable videos, these tools empower teams to focus on creativity and strategy. This guide breaks down the types of AI tools available, what features to look for, and how to integrate them effectively into your marketing stack. Plus, discover how Storyly helps amplify the impact of your videos by delivering them in immersive, in-app experiences that drive results.
Interactive content is changing the way people shop online by turning browsing into an experience. From quizzes that guide product discovery to shoppable videos, it’s helping brands keep shoppers engaged and drive more sales. This post breaks down why it works, how top eCommerce brands are using it, and tips for making it part of your strategy. Plus, see how Storyly makes it easy to bring these experiences to life.
AI is transforming eCommerce personalization from clunky guesswork to seamless, tailored experiences. And leading apps are boosting engagement, conversions, and loyalty by combining smart tech with real shopper insight. Ready to see what great personalization really looks like? Dive in for more.
Video commerce is becoming a key strategy to stand out by combining engaging visuals with seamless shopping experiences. From shoppable videos to live shopping and interactive content, video boosts engagement, drives conversions, and reduces return rates. For eCommerce brands looking to capture attention and grow sales, video commerce is a competitive advantage. So, let's dive in for the tips and strategies!
In this blog, we break down eight standout examples from brands like New Look, Scentbird, Sephora, and the ENTERTAINER each using content in a unique way to boost engagement, drive sales, or build community. It’s a practical look at what great eCommerce content really looks like in 2025. Perfect if you’re looking for fresh ideas to inspire your next move.
Brand marketing and content marketing serve different purposes but work best when used together. Brand marketing builds emotional connections and shapes how people perceive your business, while content marketing provides valuable, educational, and engaging information that attracts and nurtures audiences. Brand efforts create recognition and trust, setting the stage for content to deliver value and drive conversions. While brand marketing focuses on long-term perception, content marketing supports the full customer journey with measurable results. Together, they create a cohesive strategy that builds loyalty, boosts engagement, and strengthens market position. Tools like Storyly enhance both approaches by offering immersive, personalized, and interactive content experiences across digital channels.
This blog explores the top 10 game-changing video commerce solutions every eCommerce brand should know in 2025. With video proven to drive higher engagement and conversions, choosing the right tools is more critical than ever. Dive in to discover which platforms deliver the most impact, including standout options like Storyly, Vidyard, Threekit, and more. Whether you're looking to boost product discovery or turn viewers into buyers, this guide has you covered.
Creating great content isn't enough. You need a clear strategy to make it work. This article breaks down the common challenges marketers face, from unclear goals to poor distribution, and offers a practical 8-step framework to overcome them. From setting SMART objectives and understanding your audience to choosing the right content mix and building a solid editorial calendar, it covers everything you need to turn scattered content efforts into consistent business results. Whether you're starting from scratch or refining your approach, this guide helps you build a content marketing strategy that truly drives impact.
Video commerce is changing the way we shop, bringing content and commerce together across social platforms and online stores. With TikTok, YouTube, and Meta adding more shoppable features, brands are using video to connect with audiences and boost sales in new ways. To keep you in the loop, we’ve put together a list of 51 video commerce experts who are driving this industry forward. From live shopping innovators to creative brand storytellers, these professionals are shaping the future of digital retail. Follow their work—they’re the ones setting the trends for 2025 and beyond.
Video is transforming the way we shop for beauty products, and UK brands are leading the way. Superdrug brings entertainment, Lush keeps it real with behind-the-scenes storytelling, Charlotte Tilbury turns tutorials into shopping experiences, and P.Louise is taking TikTok Shop by storm. These brands prove that video isn’t just for showing products, but also creating engaging, trust-building moments that drive sales. Ready to see how they do it? Let’s dive in.
Want to boost engagement and sales with video? This guide breaks down eight proven video marketing strategies for eCommerce, from short-form content to shoppable videos and live streams. Discover real-world examples and practical tips to bring your video content to your own platform.
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