Customer Engagement

What is customer engagement?

Customer engagement happens when a client interacts with a specific brand. That can be opening an application, visiting a site, making a comment on an Instagram post, replying to an email, tapping on a message pop-up, or stopping by a physical store.

User engagement occurs between users and mobile applications. It measures users’ interactions with apps, and it covers retention, usage, session durations and counts.

If you interested in, you can find detailed content on our blogs
August 10, 2022

2022 Online Shopping Trends in Singapore

With the increased convenience of online shopping, a growing number of businesses across the globe have made the shift to eCommerce. In the process, mobile shopping has become increasingly popular on both mobile websites and apps.
Mobile Marketing
July 27, 2022

Question Stickers Offer Next-Level Engagement

Storyly’s question sticker makes gathering audience feedback fun and fast. Increase engagement and get actionable insights with question stickers!
In-App Engagement
August 10, 2022

How much personalization is too much?

Personalization is “the” buzzword in today’s marketing glossary. It’s hardly surprising as it is what the consumers do not just expect but in fact demand.
User Experience