When getting into mobile marketing for any type of app, you’re likely to encounter a slew of industry terms, including acronyms and abbreviations that can be confusing. However, it’s important to understand this terminology if you want to get the most from your marketing efforts, as many of these terms help you determine which metrics to track in your campaigns, what tasks you need to perform, and other details to fuel your efforts.
In this guide, we’ll list some of the many mobile marketing acronyms and abbreviations you need to know.
One of the most important abbreviations in mobile marketing is CR, which represents “conversion rate.” The CR is the percentage of mobile users who complete a purchase, app download, or another action after initially tapping on an ad.
For instance, advertisers may launch an ad campaign to drive downloads and installs, in which case prospective users would tap on the ad using their mobile devices, which might take them to an app store page where they can download the app. The CR would indicate how many people who clicked through the ad wound up installing the app.
Calculating the CR entails dividing the total number of conversions by the total number of visitors. For instance, if a campaign saw 5,000 visitors and 150 installs, the CR would be .03, or 3%. If your CR is low, you can take steps such as app store optimization (ASO), which may help drive more installs.
Another key mobile marketing term to know is app store optimization, or ASO. This entails optimizing your app store page to rank well within the Apple App Store, Google Play Apps, and other stores. Additionally, you’ll want good ASO to encourage people to download and install your app.
For optimal ASO, you’ll want to write a strong app description, provide plenty of screenshots, and detail the features included in your app, all of which can help you stand out and drive downloads.
ASO is somewhat similar to another important concept and acronym, SEO.
Search engine optimization (SEO) is a critical mobile marketing acronym to know if you want to be found on search engines. When marketing an app, you will likely have a website to go along with it. If you want that website to appear on Google and other search engines, you need good SEO.
SEO practices involve optimizing webpages with certain keywords that people are likely to search for, along with valuable content that engages readers. With sufficient SEO efforts, your website could supplement pay-per-click advertising to maximize visibility for your app.
Pay per click (PPC) is a kind of ad campaign that’s frequently used in mobile marketing. PPC involves advertisers paying a certain commission to publishers for each time a user clicks on an ad. PPC campaigns can help you ensure your app gets seen on search engines like Google, and you can use these ads to advertise on other websites through Google Ads.
Cost per click, or CPC, is the amount of money an advertiser pays a publisher for every instance a user clicks on PPC ads. The specific amount of money the advertised pays depends on the publisher’s defined formula or a bidding process. For example, a publisher’s formula could account for a number of factors such as keyword competition, product value, and bidding strategies.
The install rate (IR) indicates how many people downloaded and installed an app after clicking on a PPC ad. You can determine the IR by dividing the number of installs by the number of ad clicks. This means that if an ad received 5,000 clicks and yielded 50 installs, the install rate would be 1%.
Once a user installs an app, you’ll want to maximize that user’s lifetime value (LTV). The LTV is the total amount of money a user or customer is worth based on their engagement with your brand. Every time the user makes an in-app or other purchase from you, that adds to the customer’s LTV. A high LTV indicates that you’re keeping users consistently satisfied to the point where they’re loyal.
Click-through rate (CTR) is a metric that can help you measure the success of PPC campaigns. You can figure out the CTR of your campaigns by dividing the number of ad clicks by the number of impressions, i.e. the number of times your ad appears in front of users. So, an ad with 15,000 impressions and 500 total clicks would give you a CTR of 3%. If you’re wondering what a good CTR is, you should shoot for anywhere from 2% to 5% for more competitive industries and 5% or higher for non-competitive industries.
In addition to CPC, one of the most integral mobile marketing abbreviations related to cost is CPI, or cost per impression. This is the amount of money that advertisers pay publishers whenever an ad is displayed in front of users. Generally, the price of the CPI is determined by the popularity of the platform used to display the ad, including apps and websites. Because of this, CPI can vary greatly depending on where you want to display your ads. Keep in mind that an impression is different from a view; while a view indicates that a person actually saw the ad once displayed, impressions don’t guarantee this, meaning that you could have a high number of impressions with minimal views.
Cost per view (CPV) is the amount paid to publishers every time a user views an ad. As mentioned, CPV differs from CPI in that a view indicates that users actually saw the ad. Some campaigns may also use a cost per completed view (CPCV) model, which would only charge advertisers when users watch a video ad to completion, without skipping it at any point.
Cost per action (CPA) is the amount that advertisers pay every time users perform a certain type of action. For instance, users may click, make a purchase, register as new users, or do something else that counts toward CPA. In some cases, CPA may also stand for cost per acquisition, which would charge advertisers every time an app acquires a new user or sees a sale.
Some campaigns may work with a cost per download (CPD) payment model, in which case advertisers pay every time a user downloads an app. Users often download apps, but they may not wind up installing the app, which would make CPD a relevant model.
Not to be confused with cost per impression, cost per install (CPI) charges advertisers whenever a user not only downloads but installs an app. Sometimes, advertisers may use both CPD and CPI interchangeably.
If you want users to complete an action, the call to action (CTA) is a vital mobile marketing abbreviation to keep in mind. A good CTA will mean the difference between driving sales and other desired actions and deterring users. CTAs could include buttons or links with messaging that encourages users to do everything from download and install an app to complete an order after abandoning their shopping cart.
SMM, or social media marketing, is also important for mobile marketing. Using social media ads and posts, you can promote your app on Facebook, Twitter, and other platforms where users spend a lot of their time. This will enable you to reach more prospective users, including many using mobile social media apps, making it convenient for them to tap on an ad that takes them right to your app store page.
User experience (UX) is another key consideration for mobile marketing. Apps and websites should be easy to navigate and aesthetically appealing to keep users engaged. A poor UX will lead to decreased engagement, which translates to lower conversion rates, sales, and other actions. If you want your app to succeed, app UX is everything.
These and other abbreviations are important to keep in mind as you develop and optimize your mobile marketing campaigns. From CPC and CR to UX and SMM, take all of these factors into consideration in a complete strategy. Through successful optimization and monitoring of your campaigns’ success, you’ll have the chance to attract and retain loyal users.
One of the best tools to help you get the best results with your app is a stories feature. Using stories, you can use push notifications, onboard users, and develop a uniquely personalized in-app experience that truly speaks to your users. Storyly can help you implement stories that connect with users and help your app stand out. To learn more about our capabilities and get started on integration, contact us today.
Berkem is master of none, jack of all trades. Happens to be a Growth Strategist at Storyly. Knows/writes about growth frameworks and user behavior.
Acquiring and retaining customers is crucial, but one key metric that many businesses may overlook when gauging their success is customer lifetime value or CLV. This marketing metric helps you measure the overall value each customer brings to your company through engagement and repeat business. Maximizing your customer lifetime value is essential if you want to get and stay above, as it enables you to hold the spotlight. The following is a breakdown of what this metric is and some strategies to increase customer lifetime value.
Your relationship with your shoppers is a checking account. Starting from day 1, you are spending from your balance and if you do not continue your investments, your account will eventually become overdrawn, and your customers will leave you for a competitor who is willing to invest in building a stronger relationship with them. Just like a bank account, you need to consistently make deposits by offering excellent products or services, personalized experiences, and rewards for loyalty in order to keep shoppers engaged and satisfied.
In today's business world, customer engagement is more important than ever. The rise of digital platforms has made it easier for customers to connect with brands and voice their opinions. As a result, brands need to be proactive in engaging with their customers to build a loyal following and stay ahead of the competition. In this blog post, I’ll explore the top 10 customer engagement strategies that will help you connect with your customers and create loyal brand advocates.
