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This blog post explores 11 common product engagement mistakes that may prevent users from fully embracing a digital product. It provides actionable strategies for each mistake, covering essential areas such as optimizing the onboarding experience, simplifying user interfaces, personalizing user experiences, leveraging data analytics, and ensuring mobile optimization. The post also emphasizes the importance of accessibility, responsive customer support, and impactful UX copy to enhance user engagement and satisfaction.
Product engagement metrics are crucial for understanding how users interact with digital products like apps and websites. These metrics, such as Daily Active Users (DAU), Conversion Rate, and Session Frequency, provide insights into user behavior and help businesses optimize the user experience. Tracking these metrics informs product development, enhances user satisfaction, and drives customer retention. Tools like Google Analytics and Mixpanel aid in tracking these metrics. By focusing on product engagement, businesses can improve their products, increase customer lifetime value, and achieve sustained growth.
This blog explores the crucial role of customer engagement in eCommerce, detailing how effective interactions can enhance customer loyalty, increase lifetime value, and improve brand perception. It outlines 17 strategic approaches to boost engagement, including personalization, quality content, social media utilization, and innovative use of technology like AI and AR. The article emphasizes the importance of a customer-centric approach to foster a connection, reduce churn, and ultimately drive sales and growth in a competitive digital environment.
This article delves into the importance of customer loyalty, defining it as more than just repeat business—it's the emotional and psychological bond customers form with a brand. Highlighting the advantages like increased repeat business, reduced marketing costs, and improved brand reputation, it outlines actionable strategies to foster customer loyalty. These include personalized experiences, excellent customer service, leveraging technology, and implementing loyalty programs. The piece underscores that successful customer loyalty involves creating genuine, enduring connections that benefit both the brand and its customers.
This blog presents twelve innovative customer engagement strategies, emphasizing the importance of personalized experiences for building strong relationships and fostering brand loyalty. These strategies include personalized welcome messages, omnichannel presence, content marketing, and gamification, aiming to turn customers into passionate brand advocates.
This comprehensive blog post delves into the integral role mobile apps play in our daily lives, offering a deep dive into various types of apps such as native, web, hybrid, gaming, business, educational, and lifestyle apps. It highlights how these apps have evolved to become essential tools for communication, productivity, education, and entertainment, transforming how we interact with technology and each other. From enhancing personal well-being to providing endless entertainment options, the post explores the characteristics, benefits, and examples of each app category, providing insights into how mobile applications continue to reshape our world and offer new opportunities for users and developers alike.
This blog post explains what engagement rate is, its importance, and offers a detailed guide on how to calculate it, including a step-by-step breakdown and an example for clarity. The post further explores different types of engagement rates, such as post engagement rate and page engagement rate, each with its pros and cons, and discusses factors that influence engagement, including content quality, timing, visual appeal, call-to-action, audience targeting, and platform algorithms. By understanding and tracking engagement rate, businesses and marketers can gain insights into their content's performance, tailor their strategies for better resonance with their audience, and ultimately drive growth and engagement.
This blog post explores the top retail events of 2024 across Europe, emphasizing the value of in-person networking and industry insights for marketers and business owners. It highlights the significance of events like the Retail Technology Show, Savant eCommerce conferences, World Retail Congress, Shoptalk Europe, WORLDEF Istanbul, and eTail London. The post offers strategies for maximizing event participation, from setting clear objectives and prioritizing activities to engaging actively and following up effectively. It underscores the opportunities these events offer for learning, networking, and business growth.
This comprehensive guide explores the transition from Universal Analytics to Google Analytics 4 (GA4), highlighting GA4's significance for e-commerce businesses. It covers the new dashboard, event-based tracking model, data privacy measures, and machine learning capabilities. The post delves into GA4's benefits, including seamless integration with platforms like Shopify, advanced data analysis with BigQuery, and expanded custom dimensions. Additionally, it provides insights on setting up GA4, creating custom events, understanding attribution strategies, and best practices for revenue attribution, ensuring businesses can fully leverage GA4 to enhance their digital strategy and drive growth.
This comprehensive blog post delves into the significance of loyalty programs in the eCommerce industry, highlighting how these programs not only serve as a token of appreciation towards customers but also act as a pivotal marketing tool for businesses. By offering exclusive rewards and perks, loyalty programs enhance customer retention, gather valuable consumer insights, and personalize the shopping experience. Covering various types of loyalty programs, such as points-based, tiered, and VIP memberships, the article underscores their effectiveness in building a loyal customer base and driving sales. Through real-world examples and statistical evidence, the post illustrates the dual benefits of loyalty programs: they reward customers while providing businesses with a competitive edge in the digital marketplace.
This blog explores the differences between Google Web Stories and Storyly Web Stories, highlighting their features and benefits. While Google Web Stories are optimized for SEO and mobile accessibility, Storyly offers a more immersive, interactive experience with customizable content for both web and app platforms. The comparison delves into personalization, interactivity, SDK integration, and monetization, aiding businesses in choosing the right platform for engaging their audiences.
This blog post celebrates the profound impact mothers have on our lives, highlighting the importance of Mother’s Day 2025. With insights into the history, global celebration dates, and current trends surrounding Mother’s Day, it presents 20 top statistics that reveal the deep appreciation and varied ways we honor our mothers. From spending patterns and popular gifts to the significance of handwritten cards and sustainable choices, these statistics offer a glimpse into the evolving traditions of Mother’s Day. As the day approaches, it's a reminder to express our love and gratitude in meaningful ways, acknowledging the invaluable role mothers play in our lives.
The examples of Rossmann Poland, GetYourGuide, Heetch, Zé Delivery, and Dreams demonstrate the power of Storyly’s personalized Stories on user engagement. From celebrating achievements to mythological storytelling and creative presentation, each of the examples highlight a different aspect of personalization.
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Storyly's Smart Sorting is a powerful feature that can help companies increase the impact of their campaigns by maximizing the engagement rate of their Stories It helps provide more tailored experiences to the users, and improve efficiency and productivity.
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As a mobile-native Stories platform, Storyly makes it easy to create immersive and engaging content that your audience will love. And now, with our partnership with MoEngage, we're taking things to the next level.
As a brand, it's important to understand the difference between on-site personalization and customization. Both of these elements help you meet customers' needs based on their unique preferences. Delivering individualized experiences is a recent concept that aims to enhance personalization, but you might not be familiar with it. What exactly is an "individualized experience" and how can it take on-site personalization to the next level? Let's find out!
One eCommerce trend that's slated to change the future of this market is shoppertainment. Over the years, shoppertainment has become increasingly popular among consumers and marketers alike as people seek more engaging shopping experiences online. Out are the boring and monotonous marketing campaigns trying to get people's attention, and are in highly engaging videos that entertain as much as they promote. In short, marketing today is about the user, not the brand behind it. Wondering why shoppertainment is such a crucial investment today? Here we'll dive deeper into this trend and the many benefits you'll get from it.
Keeping up with the latest news, technologies, and trends in the retail and eCommerce industry is crucial to achieving success. Thankfully, experts who have an active voice in this field lead the way for us to get to know the industry. The following list features the top retail and eCommerce experts to follow in Europe.
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When it comes to monitoring eCommerce websites, there are so many tools you can use. For someone relatively new to eCommerce, it can be pretty overwhelming, with so many numbers and statistics to analyze and understand. And while all of these metrics bear some importance, not all of them will be important to you with every campaign. Some will be more crucial to measure than others based on your goals, making it important to cut through the noise and focus only on those metrics that matter most. To help you succeed with your eCommerce efforts, let's take a close look at what eCommerce website metrics are all about and go into some of the specific metrics worth tracking.
The checkout is one of the most critical moments in the eCommerce experience. In order to incentivize customers to checkout, you need to create an effective marketing campaign. You can then inspire those customers to jump into a purchase as you excite them with details about your products. However, all those efforts can be fruitless if your checkout process is less than desirable. To help you prevent any issues from turning customers away once you've captured them, consider the following eCommerce checkout best practices.
"Personalization" and "customization" are often used interchangeably, but they are distinct concepts with different implications for the end user. Personalization involves tailoring an experience to an individual based on their unique preferences, interests, and behaviors. At the same time, customization puts the power in the user's hands, allowing them to create an experience uniquely suited to their needs. In this blog post, we'll explore the difference between personalization and customization, highlight their importance in enhancing the customer experience, and discuss the challenges and considerations for implementing them in a business context.
For someone who is new to the retail and eCommerce landscape, it is essential to pay attention to the leading experts in the industry. Personally, I follow many different experts who help me gain a better understanding of the industry and stay up-to-date with the latest news. This is why I want to share the following list with you, which includes US-based retail and eCommerce experts that you’ll need to keep an eye out for in 2024 and beyond.
Video Stories can significantly improve engagement, conversions, and retention for retail apps and websites. The key is to use them the right way to provide customers with a unique experience that drives conversions and inspires users. To help you fully utilize video Stories and realize their possibilities, we'll give you some ideas for how to use them to your advantage.
More and more shoppers today seek inspiration online for their purchases. Even when shoppers aren't currently looking for something, a certain source may inspire them to make a purchase. In fact, according to Google, 60% of consumers get the urge to buy a product from a source of inspiration even when they're not actively shopping. If you want to incentivize your customers to buy from you, you should understand precisely what inspires shoppers and how you can appeal to this need.
Acquiring new customers and retaining existing ones helps boost revenue, but you should also do what you can to maximize their order values. Unfortunately, it's often hard to get customers to pile on items to their initial orders. If you can somehow increase the average basket size of your customers, you can significantly increase your revenue with each customer and order. High average order sizes will ultimately help your business directly, making this an essential metric to boost. Thankfully, there are plenty of means to help you increase average cart value, but Video Stories are among the most effective you'll find. There are several reasons I recommend this means in particular: Video Stories improve product discovery, decrease cart abandonment, maximize average basket size, and increase conversion rates.
It’s time to give your email strategy a glow-up! Inbox Stories, a new feature that lets you integrate Story content directly into an email is a dynamic new way to improve CTR and achieve your engagement and retention goals.
Welcome back to the Inspiration Hub! It’s time to get ready for March marketing plans, and there’s plenty to celebrate. I’ve put together some Story ideas for each of the holidays and events coming up, so you can mark your calendar with favorites or the best fit for your brand.
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